Shipping policy

Shipping & Delivery

Our shipping prices and time is determined based on the value of the items in your order as well as the shipping service level you have chosen. When calculating your total shipping time, please keep in mind that the first day your order is dispatched is not considered the first business day. Shipping business days are calculated based on the first full day of when your order is "in transit". Please also note business days are Monday - Friday, excluding weekends and federal holidays. 

Order Processing Time

The time we need to prepare an order for dispatch normally takes between 1-5 business days. We do our best to ensure your order is dispatched in a timely manner, but please understand that order processing times may change. If you have any questions about your order processing or shipping times, please contact peonyleeart@gmail.com. 

Incorrect Shipping Information

Please understand it is the buyer's responsibility to ensure all shipping information is correct prior to placing your order. Once an order has shipped, shipping information cannot be changed and refunds will not be issued. Please double check all shipping information when placing your order, and contact us immediately if your order has not yet shipped.